Card Associations

MasterCard

• MasterCard – Merchant Rules (PDF)
• MasterCard – Interchange Rates (PDF)
• MasterCard – Interchange Fact Sheet (PDF)
• MasterCard – Interchange Benefits (PDF)
• MasterCard – Chargeback Guide (PDF)
• MasterCard – Avoiding Chargebacks (PDF)
• MasterCard – Anatomy of a Transaction (PDF)
• MasterCard – Brand Standards (PDF)

VISA

• Visa – Card Acceptance Guide (PDF)
• Visa – Risk Management Guide to eCommerce (PDF)
• Visa – Chargeback Management Guidelines for Merchants (PDF)
• Visa – Take the Order, But Don’t Get Taken (PDF)
• Visa – Introduction to Interchange (PDF)
• Visa – Interchange Rates (PDF)

Discover

• Discover – Interchange Rates (PDF)

Gateways

eSelect Plus

• eSelect Plus – User Guide (PDF)

PayFlowPro

• PayFlow Pro – Merchant Guide (PDF)
• PayFlow Pro – Recurring Billing Guide (PDF)

USAePay

• USAePay – FAQ’s (PDF)
• USAePay – Merchant Console Guide (PDF)
• USAePay – Retail ePay Guide (PDF)
• USAePay – Platform Change Form (PDF)

Authorize.Net

• Authorize.Net – Getting Started (PDF)
• Authorize.Net – Fraud Prevention White Paper (PDF)
• Authorize.Net – Issuing Credits (PDF)
• Authorize.Net – Merchant Solutions (PDF)
• Authorize.Net – Service Agreement (PDF)

Merchant Processors

Moneris

• Moneris – How to Read Your Statement (PDF)
• Moneris – How to Read Your Statement Brochure (PDF)
• Moneris – Fraud Prevention Guide (PDF)
• Moneris – Top Tips to Avoid Fraud (PDF)
• Moneris – How To Reduce Chargebacks (PDF)
• Moneris – Merchants Operations Guide (PDF)
• Moneris – Merchant Agreement (PDF)
• Moneris – Merchant Agreement Plus (PDF)
• Moneris – Sales Brochure (PDF)
• MyClientLine Brochure (PDF)
• MyClientLine EIDS Brochure (PDF)
• MyClientLine EIDS User Guide (PDF)
• MyClientLine User Guide (PDF)

First National

• FNP – Electronic Commerce Risk Management (PDF)
• FNP – Merchant Agreement (PDF)

Redwood Merchant Processing

• Redwood – Merchant Agreement (PDF)

TransFirst Merchant Processing

• TransFirst – Merchant Agreement (PDF)

PCI DSS Compliance

• PCI Compliance Quick Guide (PDF)
• PCI SAQ FAQ’s (PDF)
• PCI Compliance Overview (PDF)
• PCI Compliance Do’s & Dont’s (PDF)
• PCI Compliance Getting Started (PDF)
• PCI Compliance Ten Common Myths (PDF)
• PCI Wireless Guidelines (PDF)

Shopping Cart Integration

• Yahoo Store Merchant Account Set Up (PDF)
• Yahoo Order Processing Guide (PDF)
• USA ePay Integration with Monsoon/StoneEdge Order Automation (PDF)
• Authorize.net Integration with Monsoon/StoneEdge Order Manager (PDF)

Electronic Checks

• eCheck.Net Service Agreement (PDF)
• eCheck.Net User Guide (PDF)
• VeriCheck Merchant Brochure (PDF)

Forms

• Address & Information Change Form (PDF)
• Change in Terms Form (PDF)
• Deposit Bank Change Form (PDF)
• Name or DBA Change Form (PDF)
• Processing Limit Request Form (PDF)
• Seasonal Hold Form (PDF)
• USAePay Platform Change Form (PDF)
• American Express Application (coming soon)

White Papers

• Interchange Plus Pricing (PDF)