Our Management Team
Meet the eMerchant team
Bill Dumont founded eMerchant in 2002 after spending 11 years in the wireless industry. eMerchant has become one of the nation’s leaders in providing merchant accounts for some of the largest online retailers. Before eMerchant Bill held the position as President of Worldnet Communications 1993-2002. At Worldnet, Bill’s specialty was supporting the mobile merchant which eventually led him into the bankcard business. Bill enjoys good food and wine. He also is a proud parent of two little ones, Miller and Monique.
Rich Sorensen is a proud family man. Rich joins the eMerchant team with over 30 years Management experience in the Automotive Industry. Rich attended Cal State Fullerton where he studied Business Management and belonged to the Delta Chi Fraternity. Rich believes by coaching gives him the power to change the trajectory of a young athlete’s life and to impart lessons that resonate tor years to come. Outside of eMerchant life he relishes his time with his beautiful wife of 34 years and children.
Mike Myers joined eMerchant in 2010 and comes with a Swiss-Army-like skillset as our eCommerce Manager. A veteran in the eCommerce space, Mike has been building websites since the 1990s. Before joining the eMerchant team, Mike worked at Buy.com’s incubator ThinkTank as well as Los Angeles’ eUniverse, the company behind MySpace. Mike brings exceptional Graphic Design expertise along with years of Online Marketing experience. Mike attended Cal Poly San Luis Obispo where he studied Graphic Design. Before his eCommerce career began, Mike worked as a Graphic Artist in the Skateboard industry in which he still participates and showcases his artwork at many art shows.
Mariana Aguirre is the concierge for eMerchant. She joins us after a long and prosperous career in the hospitality industry imparting her polished customer service skills and attention to detail to our Customer Service Department. She believes in ensuring that each of our merchants feel just how important and valued they really are here at eMerchant. When not hard at work she enjoys spending time with her family traveling, and exploring all that beautiful southern California has to offer.
Kimberly Waterhouse-Brown has over 25 years of experience in Client Services, sales and operations. She has worked for a variety of companies such as Nordstrom-Credit Card division, Sprint and Penny Saver to name a few of them. Kim has been consulting for startup and established organizations across various industries such as healthcare, digital advertising and e-commerce prior to joining eMerchant. Kim enjoys singing karaoke, watching her son play football and her daughter surf.
Kimi Okubo is the Product Manager at eMerchant. After graduating from Cal State Fullerton with a degree in Accounting and a minor in English, she began her career at Kingston Technology where she started as an accountant and then became an IT Project Manager where she implemented JD Edwards and sales tax software (US only) to their offices and manufacturing locations in the US, Ireland, UK, Taiwan, and Malaysia. Kimi also has over a decade of experience in affiliate and influencer marketing, SaaS sales, and brand development, as well as digital marketing and website project management (specializing in e-commerce). When she is not behind a computer, Kimi enjoys travelling, spending time with her 2 sons, CrossFit, Spartan Races, and hockey – whether it is watching the Anaheim Ducks or her son’s club team (she plays in an adult league too).
Laureen Whelan is a graduate of Memphis State University and holds a Bachelor of Arts degree in Foreign Languages with a concentration in Spanish. An exceptional communicator, Laureen brings a wealth of Administrative excellence to the eMerchant team. Laureen’s prior roles include working as a Front Office Manager, Workers Compensation Specialist, and was most recently a valued Campus Supervisor for over 12 years. Laureen is the proud mother of her 21-year-old son. Outside of work, Laureen and her son love watching sports together. Laureen is an avid collector of Pez dispensers and enjoys going to swap meets and estate sales where she finds one-of-a-kind treasures that she expertly sells on eBay.
Dan Husband comes to eMerchant after 24 years in the wireless industry. Dan has extensive management experience not only in customer service, but in sales and operations as well. Dan’s belief in developing honest and good-natured relationships has benefited him greatly in the Payment Processing industry. Dan has lived near the beach for over 30 years in Orange County California, where he enjoys all the area has to offer: sun, surf, and especially bicycling.
Ted Royal comes to eMerchant after spending 30 years in the Wireless industry dating back to its early beginnings. He has management, sales, operations, and customer service backgrounds working for Fortune 500 companies as well as a vast background in start-up retail organizations. For the last 15 years, Ted held a position as a General Manager for AT&T and T-Mobile retail agencies. A father of three, Ted enjoys time with the family and is also an avid deep-sea fisherman.
Ron Kennedy is a graduate of California State University at Long Beach and National University with a degree in Accounting. He has been a Controller and Manager of Accounting in the Aerospace, Construction and Action Sports industries. His professional experience is in accounting, financial planning, forecasting as well as human resources. When Ron isn’t crunching numbers, he enjoys watching his favorite sports teams, the Angels and Chargers. He and his wife have two sons.
Darren Landie serves as General Counsel at eMerchant, bringing with him years of experience as both a private practitioner and House Counsel for national insurance company. Over the years Darren has also engaged in business litigation pertaining to a myriad of issues. At eMerchant Darren oversees compliance issues and commercial transactions. His services provide professional oversight of the company and its dealings leading to corporate stability at eMerchant. Darren Is a graduate of the University of California at Santa Barbara where he obtained a Bachelor’s Degree in Political Science, and he holds a Juris Doctorate from Whittier Law School. Darren resides in Southern Orange County and enjoys spending time with his family.